Green Idaho Roofing Privacy Policy

Effective Date: 09/14/20261. Information We CollectWe collect information from website visitors in the following ways:
Information You Provide Directly: When you fill out a form on our website (such as a contact form or estimate request), we collect the information you submit, including your name, phone number, email address, and any details you provide about your project or inquiry.
Automatic Tracking & Cookies: We use cookies and tracking technologies to improve our website experience, analyze visitor behavior, and measure the effectiveness of our marketing efforts. These technologies may collect information such as your IP address, browser type, device information, and pages visited. You can manage your cookie preferences through your browser settings.
Communication Data: If you contact us via phone, email, or text message, we may retain records of our conversations for business purposes. If you opt in to receive SMS messages, we may also collect your mobile phone number, SMS consent or opt-in status, and related messaging information.
2. How We Use Your InformationWe use the information collected for the following purposes:
To respond to your inquiries and process your requests - Whether you request a roofing estimate, schedule an appointment, or ask a question, we use your contact information to provide a response.
To schedule and confirm appointments - We send confirmations, reminders, and follow-ups via text, email, or phone calls regarding scheduled inspections, estimates, and projects.
To improve user experience and marketing efforts - Website data helps us analyze trends, optimize our content, and improve how we communicate with potential customers.
To follow up on previous interactions - If you have submitted a form, received an estimate, or contacted us about a project, we may reach out to ensure you have the information you need.
To provide project updates and customer service - If you move forward with a project, we may send status updates, important reminders, or satisfaction surveys after job completion.
We use SMS consent and mobile number information only to provide communications you have opted in to receive and to operate our messaging services.
3. Who We Share Your Information WithWe take privacy seriously and do not sell or share personal information with third parties for their own marketing or promotional purposes. We do not sell, rent, transfer, or otherwise disclose SMS consent, mobile number data, or SMS registration data to any external organization except contracted service providers acting on our behalf under confidentiality and security obligations, or when disclosure is strictly required to provide the messaging service or comply with law. 
Consumer data will not be transferred to any external organization for SMS registration purposes, even with user consent, except when strictly required to provide the messaging service or comply with law.
Mobile phone information, SMS consent, and SMS registration data will not be shared with third parties or affiliates for their marketing or promotional purposes.
Service Providers: We may share necessary details with third-party vendors who help facilitate our business operations, such as scheduling software, payment processors, or communication platforms. These providers are required to keep your information secure and only use it for the intended purpose.
Legal & Compliance Requirements: If required by law or necessary to protect our business, we may disclose information in response to legal requests, such as subpoenas or government inquiries.
Partner Referrals (Only Upon Request): If you request services beyond our offerings - such as solar installation, painting, or other home improvement projects - we may refer you to a trusted partner with your permission.
4. How to Manage Your Information & Opt-Out Options
Text Messages: Green Idaho Roofing respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
Data Usage: We use your data solely for sending Appointment reminders, service or order information, promotional messages, etc.
Data Security: We protect your data with secure storage measures to prevent unauthorized access.
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Messages are recurring, and message frequency varies.
Contact Green Idaho Roofing at (208) 682-8077 or moc.gnifoorohadineerg%40ecivres for HELP or to STOP receiving messages.
Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to moc.gnifoorohadineerg%40ecivres or (208) 682-8077. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Green Idaho Roofing will not sell, rent, or share the collected mobile numbers
Emails: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any email you receive.
Cookies & Tracking: You can adjust cookie settings in your browser to limit tracking or disable them entirely.
5. Data SecurityWe take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no system can be 100% secure, and we encourage customers to avoid sharing sensitive information via online forms or text messages.
6. Updates to This Privacy PolicyWe may update this Privacy Policy as needed to reflect changes in business practices or legal requirements. Any updates will be posted on this page with the updated effective date.
7. Contact UsFor any questions about this Privacy Policy, SMS messages, or how we handle your data, please contact us at (208) 682-8077 or moc.gnifoorohadineerg%40ecivres